Find answers to some of the most common questions asked of WPI’s testing service, ABC Testing:
Q: What is the format of ABC Testing’s examination questions?
A: WPI’s standardized exams contain only multiple-choice questions. Most questions have four options (one correct answer and three distractors).
Q: How should I prepare for the exam?
A: WPI recommends that you review the Need-to-Know Criteria for your exam to identify those areas for which you may need additional preparation. A list of reference materials for each exam is included in each Need-to-Know Criteria and on the Exam References page of our website. You may also wish to familiarize yourself with the Formula/Conversion Table that will be provided for your use during the exam.
Q: How do I prepare to take a Computer-Based or Web-Based exam?
A: Here is a link to a video of the Computer-Based Testing process. This page will take you to a Web-Based Testing process demo.
Q: I would like to check on the status of my score, may I contact WPI?
A: No, WPI is not authorized to release your score; you should contact your certifying authority.
Q: My score does not reflect what I think it should. What can I do?
A: If you would like to request a rescore, please complete the Hand Score Request Form and submit it along with the $35 fee. Once the request and fee are received by WPI staff, your test will be hand-scored with permission from your certifying authority. Any questions about the hand score process may be directed to WPI Scoring. Please note that there are several procedures in place to ensure the accuracy of your initial score, and hand score results have always matched the initial score.
Q: I did not pass the exam. How can I better prepare?
A: After taking an exam, you can request a diagnostic report from WPI for $25. A diagnostic report shows your strengths and weaknesses in exam areas. Some of our clients already receive diagnostic profiles, which are included in your scoring information. Please check this information before requesting a diagnostic profile.
Q: Will WPI provide exam scores directly to the examinees?
A: WPI is only able to provide test-related information to the testing client. The testing client is responsible for providing information to examinees in their state/province.
Q: Does WPI recommend a process for candidates to challenge an examination question?
A: Candidates should provide comments regarding any question(s) they believe contain errors during the examination. Examinees taking a paper-based exam should submit comments on the Question Comment Form; those taking a computerized exam should submit comments electronically during the exam.
WPI will review specific candidate comments relating to the examination at the request of testing service clients. A written response will be provided to the client but not to the candidates. Although WPI will provide a recommendation, the client makes the final decision to change the examination score.
Q: How does WPI validate the questions and exams?
A: An overview of WPI’s validation process is found in the pamphlet Validating Your Certification Exam.
